Today the our group split into two; one group stayed at the resort to work on the consulting project and the other left the resort to go on a field trip.
The group that stayed at the resort worked tirelessly on compiling information gathered from the airport surveys into one cohesive report. Tables and charts were created showing customer satisfaction levels at of travelers. Once completed, the students plan on creating poster that will hang in both the airport and resort’s foundation and presenting the findings to airport management on Monday morning.
The group that went on the field trip, visited the airport’s catering and Cap Cana, a planned community about 15 minutes from the Punta Cana International Airport. At the airport, students were provided with a behind-the-scenes view of food preparation and packaging to be served during flights. The students were offered various samples of food items offered including steak and brownies! Yum!
After visiting the airport and having a short break at the hotel, the students left the resort and traveled to Cap Cana. Upon arrival, students were amazed that such a beautiful community existed so close to the isolated airport and resort. This tourism/real estate community focuses on using environmentally sustainable development and went as far as creating radio towers to resemble palm trees to not disrupt the aesthetic beauty of the community. The students were given a tour complete and a chance to view Donald Trump’s branded residential development area overlooking the Cap Cana Bay, a marina, the Secrets exclusive adults only resort, and the Punta Espada Golf Course which was designed by Jack Nicklaus. This golf course is listed by Golfweek as the #1 golf course in the Caribbean and Mexico. The students learned that in order to speed the growth of permanent population to the Cap Cana residential area, the Dominican government is offering a ten year tax exemption for residents purchasing property there.
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